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Yet like many other human traits that made sense in past ages but cause trouble in the modern age, the knowledge illusion has its downside. The world is becoming ever more complex, and people fail to realise just how ignorant they are of what’s going on. Consequently some who know next to nothing about meteorology or biology nevertheless propose policies regarding climate change and genetically modified crops, while others hold extremely strong views about what should be done in Iraq or Ukraine without being able to locate these countries on a map. People rarely appreciate their ignorance, because they lock themselves inside an echo chamber of like-minded friends and self-confirming newsfeeds, where their beliefs are constantly reinforced and seldom challenged.
Providing people with more and better information is unlikely to improve matters. Scientists hope to dispel wrong views by better science education, and pundits hope to sway public opinion on issues such as Obamacare or global warming by presenting the public with accurate facts and expert reports. Such hopes are grounded in a misunderstanding of how humans actually think. Most of our views are shaped by communal groupthink rather than individual rationality, and we hold on to these views out of group loyalty. Bombarding people with facts and exposing their individual ignorance is likely to backfire. Most people don’t like too many facts, and they certainly don’t like to feel stupid. Don’t be so sure that you can convince Tea Party supporters of the truth of global warming by presenting them with sheets of statistical data.

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There have always been ignorant people, but they haven't always had college degrees to make them unaware of their ignorance. Some people imagine that they are well informed because they have memorized a whole galaxy of trendy dogmas and fashionable attitudes.

The modern ignorance is in people's assumption that they can outsmart their own nature. It is in the arrogance that will believe nothing that cannot be proved, and respect nothing it cannot understand, and value nothing it cannot sell . . . The <i>next</i> hard time is just as real to him as the last, and so is the next blessing. The new ignorance is the same as the old, only less aware that ignorance is the same as the old, only less aware that ignorance is what it is. It is less humble, more foolish and frivolous, more dangerous. A man, Old Jack thinks, has no choice but to be ignorant, but he does not have to be a fool. He can know his place, and he can stay in it and be faithful.

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The trouble with modern education is you never know how ignorant people are. With anyone over fifty you can be fairly confident what's been taught and what's been left out. But these young people have such an intelligent, knowledgeable surface, and then the crust suddenly breaks and you look down into depths of confusion you didn't know existed.

The opinions of men with respect to government are changing fast in all countries. The Revolutions of America and France have thrown a beam of light over the world, which reaches into man. The enormous expense of governments has provoked people to think, by making them feel; and when once the veil begins to rend, it admits not of repair. Ignorance is of a peculiar nature: once dispelled, it is impossible to re-establish it. It is not originally a thing of itself, but is only the absence of knowledge; and though man may be kept ignorant, he cannot be made ignorant.

The people, unfortunately, are still very ignorant, and are kept in ignorance by the systematic efforts of all the governments, who consider this ignorance, not without good reason as one of the essential condition of their own power. Weighted down by their daily labor, deprived of leisure, of intellectual intercourse, of reading, in short of all the means and a good portion of the stimulants that develop thought in men, the people generally accept religious traditions without criticism and in a lump. These traditions surround them from infancy in all the situations of life, and artificially sustained in their minds by a multitude of official poisoners of all sorts, priests and laymen are transformed therein into a sort of mental and moral habit, too often more powerful even than their natural good sense.

So, ignorant we are. But we're not stupid. Indeed...remaining ignorant about politics and our government is a perfectly rational response to the government we have. The question isn't what we know. The question is what we're capable of knowing, and doing, if we have the right incentives, and the right opportunity.

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