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“ ”to be genuinely interested in other people is a most important quality for a sales-person to possess — for any person, for that matter.
About Dale Carnegie
Dale Harbison Carnegie [originally Carnagey until 1919] (November 24, 1888 – November 1, 1955) was an American writer, lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born in poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, first published in 1936, a massive bestseller that remains popular today. He also wrote a biography of Abraham Lincoln, entitled Lincoln the Unknown, as well as several other books.
Biography information from Wikiquote
Additional quotes by Dale Carnegie
إن التفكير الجيد يتعامل مع الأسباب والمؤثرات ويؤدي إلى التخطيط المنطقي والبناء فيما يؤدي التفكير السيء عادة إلى التوتر والإنهيار العصبي
Many persons call a doctor when all they want is an audience.
Everyone who was ever a guest of Theodore Roosevelt was astonished at the range and diversity of his knowledge. Whether his visitor was a cowboy or a Rough Rider, a New York politician or a diplomat, Roosevelt knew what to say. And how was it done? The answer was simple. Whenever Roosevelt expected a visitor, he sat up late the night before, reading up on the subject in which he knew his guest was particularly interested.