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View Plans“ ”I realize now that people are not thinking about you and me or caring what is said about us. They are thinking about themselves — before breakfast, after breakfast, and right on until ten minutes past midnight. They would be a thousand times more concerned about a slight headache of their own than they would about the news of your death or mine.
Dale Harbison Carnegie [originally Carnagey until 1919] (November 24, 1888 – November 1, 1955) was an American writer, lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born in poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, first published in 1936, a massive bestseller that remains popular today. He also wrote a biography of Abraham Lincoln, entitled Lincoln the Unknown, as well as several other books.
Biography information from Wikiquote
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View Plansبدلاً من إدانة الناس دعنا نحاول أن نفهمهم.. هذا مفيد جداً خير من الانتقاد وبالتالي فإنه يولد العاطفة والحب والتسامح..كي تفهم الجميع، سامح الكل
to be genuinely interested in other people is a most important quality for a sales-person to possess — for any person, for that matter.
Don’t complain about the snow on your neighbor’s roof,” said Confucius, “when your own doorstep is unclean.