When we tell people to do their jobs, we get workers. When we trust people to get the job done, we get leaders.

Early on I realized that I had to hire people smarter and ore qualified than I was in a number of different fields, and I had to let go of a lot of decision-making. I can't tell you how hard that is. But if you've imprinted your values on the people around you, you can dare to trust them to make the right moves.

Trust, but verify. Remember it when delegating. You have to do both.

Learn how much confidence to have in your people — don’t assume it. No manager should delegate responsibilities to people they don’t know well.

When delegating responsibilities, always assign tasks to a single owner with a clear deadline. Only then will people feel responsible for getting things done.

Я рано понял, что должен брать на работу людей более умных и квалифицированных, чем я сам, в целом ряде областей, и отдать в их руки известную часть полномочий. Это так трудно, что не выразить словами. Но если вы уже внушили свои принципы окружающим, смело доверьтесь им, они примут правильное решение.

In leaving the people’s business in their hands, we cannot be wrong.

Whenever the people are well-informed, they can be trusted with their own government

They made you responsible only for what is in your power – the proper use of impressions.

who can you trust?

Delegation doesn’t come naturally to any of us. But I was trying really hard to be good at it. I knew how important it was to get into the delegation mind-set. I was trying to empower my employees — to let them know they could make decisions on their own, without me.

What I needed was someone totally competent, totally honest, and totally loyal to oversee the project.

El arte de delegar es una de las habilidades claves que cualquier emprendedor debe dominar. “Contrate gente que no tenga sus debilidades”.

Leaps of greatness require the combined problem-solving ability of people who trust each other.