Reference Quote

When we want to correct someone usefully and show him he is wrong, we must see from what point of view he is approaching the matter, for it is usually right from that point of view, and we must admit this, but show him the point of view from which it is wrong. This will please him, because he will see that he was not wrong but merely failed to see every aspect of the question. Now, no one is annoyed at not seeing everything, but no one wants to be wrong; the reason for that may be that man is not by nature able to see everything, and by nature cannot be wrong from the point of view he adopts, as sense impressions are always true.

Similar Quotes

When we wish to correct with advantage, and to show another that he errs, we must notice from what side he views the matter, for on that side it is usually true, and admit that truth to him, but reveal to him the side on which it is false. He is satisfied with that, for he sees that he was not mistaken, and that he only failed to see all sides. Now, no one is offended at not seeing everything; but one does not like to be mistaken, and that perhaps arises from the fact that man naturally cannot see everything, and that naturally he cannot err in the side he looks at, since the perceptions of our senses are always true.

They do not try to inform people of their ignorance. When you accuse someone of being wrong, you close them off to considering another perspective by heightening their defenses. If you first validate their stance (“That’s interesting, I never thought of it that way…”) and then present your own opinion (“Something I recently learned is this…”) and then let them know that they still hold their own power in the conversation by asking their opinion (“What do you think about

If a person makes a statement that you think is wrong — yes, even that you know is wrong — isn’t it better to begin by saying: “Well, now, look. I thought otherwise, but I may be wrong. I frequently am. And if I am wrong, I want to be put right. Let’s examine the facts.” There’s magic, positive magic, in such phrases as: “I may be wrong. I frequently am. Let’s examine the facts.

Whenever anyone criticizes or wrongs you, remember that they are only doing or saying what they think is right. They cannot be guided by your views, only their own; so if their views are wrong, they are the ones who suffer insofar as they are misguided.

The next suitable person you’re in light conversation with, you stop suddenly in the middle of the conversation and look at the person closely and say, “What’s wrong?” You say it in a concerned way. He’ll say, “What do you mean?” You say, “Something’s wrong. I can tell. What is it?” And he’ll look stunned and say, “How did you know?” He doesn’t realize something’s always wrong, with everybody. Often more than one thing. He doesn’t know everybody’s always going around all the time with something wrong and believing they’re exerting great willpower and control to keep other people, for whom they think nothing’s ever wrong, from seeing it.

When anyone is going wrong, it is a mistake to warn him not to go further. It is also a mistake to leave him alone. The proper course is to call his attention to something better, and frame our conversation in such a way that he becomes wholly absorbed in the better. He will then forget his old mistakes, his old faults and his old desires, and will give all his life and power to the building of that better which has engaged his new interest.

The next suitable person you’re in light conversation with, you stop suddenly in the middle of the conversation and look at the person closely and say, “What’s wrong?” You say it in a concerned way. He’ll say, “What do you mean?” You say, “Something’s wrong. I can tell. What is it?” And he’ll look stunned and say, “How did you know?” He doesn’t realize something’s always wrong, with everybody. Often more than one thing. He doesn’t know everybody’s always going around all the time with something wrong and believing they’re exerting great willpower and control to keep other people, for whom they think nothing’s ever wrong, from seeing it. This is the way of people. Suddenly ask what’s wrong and whether they open up and spill their guts or deny it and pretend you’re off, they’ll think you’re perceptive and understanding. They’ll either be grateful, or they’ll be frightened and avoid you from then on. Both reactions have their uses, as we’ll get to. You can play it either way. This works over 90 percent of the time.

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