The telephone operator and all others who may perform less “important” tasks will not feel important unless you, the leader, teach that them they are valued and explain how their contribution helps the company as a whole. Individuals who feel they don’t matter will perform their jobs as if they don’t count.
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7 Effective Ways to Make Others Feel Important
1. Use their name.
2. Express sincere gratitude.
3. Do more listening than talking.
4. Talk more about them than about you.
5. Be authentically interested.
6. Be sincere in your praise.
7. Show you care.
Make the other person feel important – and do it sincerely.
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Why is that person in our organization if he or she is not contributing? What is the impact of a negligible producer on other team members? What can we do to enhance that person’s contribution? Do we move him to another “position,” restructure his current job, or make other fundamental changes that would amplify that person’s contributions? Should that person be removed from our team?
1. Doing something unimportant well does not make it important. 2. Requiring a lot of time does not make a task important.
One of the best ways to influence people is to make them feel important.
Always make the other person feel important. John Dewey, as we have already noted, said that the desire to be important is the deepest urge in human nature;
Trate siempre de que la otra persona se sienta importante.
You have to remember that you’re insignificant, but also that you are potentially more significant than all the noise that’s being supplied to you at every moment.
What is important for a leader is that which makes him a leader. It is the needs of his people.
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I have noticed that when someone asks for you on the telephone and, finding you out, leaves a message begging you to call him up the moment you come in, as it's important, the matter is often more important to him than to you.
Whoever runs your schedule is the most important person in your world as Leader. You need time to think, time to study and time to get the things done you came to leadership to do. Lose control of the schedule and you will fail.
• Las personas necesitan orden. Necesitan saber que hay una estructura, una lógica, unas bases, unos criterios y unos principios claros…, justicia en la empresa y en la labor que han de llevar a cabo. • Las personas necesitan sentirse escuchadas. Necesitan saber que su contribución es importante, que, independientemente de la posición que ocupen en la empresa (empleado, cliente, proveedor, entidad de crédito), sus deseos son importantes y disponen de un canal para transmitir lo que les importa. Un canal que siempre está abierto.
If you want to become invaluable in a workplace — in any community — just do the useful things no one else is doing. Arrive earlier and leave later than your compatriots (but do not deny yourself your life).1 Organize what you can see is dangerously disorganized. Work, when you are working, instead of looking like you are working.
Telling a child that something that matters to them isn't important doesn't convince them it doesn't matter. It just convinces them that it doesn't matter to you and often makes them feel like they don't matter, either. Remember, caring about the little things that matter to little people creates big connections.
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