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"The basis of bureaucratic rule is the poverty of society in objects of consumption, with the resulting struggle of each against all. When there is enough goods in a store, the purchasers can come whenever they want to. When there is little goods, the purchasers are compelled to stand in line. When the lines are very long, it is necessary to appoint a policeman to keep order. Such is the starting point of the power of the Soviet bureaucracy. It "knows" who is to get something and who has to wait."

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Naturally, bureaucrats can be expected to embrace a technology that helps to create the illusion that decisions are not under their control. Because of its seeming intelligence and impartiality, a computer has an almost magical tendency to direct attention away from the people in charge of bureaucratic functions and toward itself, as if the computer were the true source of authority. A bureaucrat armed with a computer is the unacknowledged legislator of our age, and a terrible burden to bear.

The first rule in politics is that there are no rules, at least not in the sense of inevitable defeats or inevitable victories. If you have the right policy and the right strategy, you always have a chance of winning. Without them, you can lose no matter how certain the victory seems.

Many bureaucracies have petty authoritarians within them, generating unnecessary rules and procedures simply to express and cement power. Such people produce powerful undercurrents of resentment around them which, if expressed, would limit their expression of pathological power. It is in this manner that the willingness of the individual to stand up for him or herself protects everyone from the corruption of society.

I learned that the world of men as it exists today is a bureaucracy. This is an obvious truth, of course, though it is also one the ignorance of which causes great suffering.

“But moreover, I discovered, in the only way that a man ever really learns anything important, the real skill that is required to succeed in a bureaucracy. I mean really succeed: do good, make a difference, serve. I discovered the key. This key is not efficiency, or probity, or insight, or wisdom. It is not political cunning, interpersonal skills, raw IQ, loyalty, vision, or any of the qualities that the bureaucratic world calls virtues, and tests for. The key is a certain capacity that underlies all these qualities, rather the way that an ability to breathe and pump blood underlies all thought and action.

“The underlying bureaucratic key is the ability to deal with boredom. To function effectively in an environment that precludes everything vital and human. To breathe, so to speak, without air.

“The key is the ability, whether innate or conditioned, to find the other side of the rote, the picayune, the meaningless, the repetitive, the pointlessly complex. To be, in a word, unborable.

“It is the key to modern life. If you are immune to boredom, there is literally nothing you cannot accomplish.

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