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“ ”This is why a woman needs to combine niceness with insistence, a style that Mary Sue Coleman, president of the University of Michigan, calls “relentlessly pleasant.”22 This method requires smiling frequently, expressing appreciation and concern, invoking common interests, emphasizing larger goals, and approaching the negotiation as solving a problem as opposed to taking a critical stance.23 Most negotiations involve drawn-out, successive moves, so women need to stay focused … and smile.
About Sheryl Sandberg
Sheryl Kara Sandberg (born August 28, 1969) is an American technology executive, philanthropist, and writer. Sandberg served as chief operating officer (COO) of Meta Platforms, a position from which she stepped down in August 2022. She is also the founder of LeanIn.Org. In 2008, she was made COO at Facebook, becoming the company's second-highest ranking official. In June 2012, she was elected to Facebook's board of directors, becoming the first woman to serve on its board.
Biography information from Wikiquote
Additional quotes by Sheryl Sandberg
One thing that helps is to remember that feedback, like truth, is not absolute. Feedback is an opinion, grounded in observations and experiences, which allows us to know what impression we make on others. (p.83)
I have long believed that people need to feel supported and understood at work. I now know that this is even more important after tragedy. And sadly, it’s far less common than it should be.
A feminist is someone who believes in social, political, and economic equality of the sexes.