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It’s not just that we’re less clear than we think, but we’re often completely misunderstood. You were sure that you were sending a nice note, while your receiver is equally sure you were delivering a pointed critique. When you build an entire workflow on exactly this type of ambiguous and misunderstood communication — a workflow that bypasses all the rich, non-linguistic social tools that researchers like Alex Pentland documented as being fundamental to successful human interaction — you shouldn’t be surprised that work messaging is making us miserable.

"Soon after, you learn that most of the world doesn't necessarily care about what you think. It sounds harsh, but it's true. As the writer Steven Pressfield says, "It's not that people are mean or cruel, they're just busy."
This is actually a good thing, because you want attention only after you're doing really good work. There's no pressure when you're unknown. You can do what you want. Experiment. Do things just for the fun of it. When you're unknown, there's nothing to distract you from getting better. No public image to manage. No huge paycheck on the line. No stock-holders. No e-mails from your agent. No hangers-on.
You'll never get that freedom back again once people start paying you attention, and especially not once they start paying you money.
Enjoy your obscurity while it lasts. Use it."

This is your life, not someone else's. It is your own feeling of what is important, not what people will say. Sooner or later, you are bound to discover that you cannot please all of the people around you all of the time. Some of t hem will attribute to you motives you never dreamed of. Some of them will misinterpret your words and actions, making them completely alien to you. So you had better learn fairly early that you must not expect to have everyone understand what you say and what you do.

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