Why does stuffing one envelope at a time get the job done faster even though it seems like it would be slower? Because our intuition doesn’t take into account the extra time required to sort, stack, and move around the large piles of half-complete envelopes when it’s done the other way.

Why do you sit there looking like an envelope without any address on it?

Three Envelopes Construct.” The outgoing leader gives the new leader three envelopes — labeled “Envelope 1,” “Envelope 2,” and “Envelope 3” — and tells him to open them in order if he runs into trouble. The new leader launches in a blaze of glory. But after a month or so, troubles start landing on him. He opens the first envelope, and the note inside says: “Blame me.” So he goes around complaining about the mess he inherited. Things settle down, but a couple of months later he is back in trouble. He opens the second envelope: “Reorganize.” He immediately starts a major study to determine the kind of reorganization that would improve the situation. For months, the reorganization study moves all the boxes and people around and creates a new paradigm. Everyone is distracted. The new paradigm looks exciting, but nothing is solved and everyone is confused. The now no longer new commander is in dire straits and beside himself with worry. In desperation he opens the third envelope. The note says: “Prepare three envelopes.

Once, lovers on faraway shores sat by candlelight and dipped ink to parchment, writing words that could not be erased. They took an evening to compose their thoughts, maybe the next evening as well. When they mailed the letter, they wrote a name, a street, a city, a country and they melted wax and sealed the envelope with a signet ring.
Sarah had never known a world like that. Speed now trumped the quality of words. A fast send was more important.

to have a VERY BIG waste paper basket to take care of ALL invitations such as yours — productivity in my experience consists of NOT doing anything that helps the work of other people but to spend all one’s time on the work the Good Lord has fitted one to do, and to do well.”8

As email spread through the professional world in the 1980s and 1990s it introduced something novel: low-friction communication at scale. With this new tool, the cost in terms of time and social capital to communicate with anyone related to your job plummeted from significant to almost nothing. As the writer Chris Anderson notes in his 2009 book, Free, the dynamics of reducing a cost to zero can be “deeply mysterious,

A lot of social media is just about typing into boxes.

How, then, does one become an activist?

The easy answer would be to say that we do not become activists; we simply forget that we are. We are all born with compassion, generosity, and love for others inside us. We are all moved by injustice and discrimination. We are all, inside, concerned human beings. We all want to give more than to receive. We all want to live in a world where solidarity and companionship are more important values than individualism and selfishness. We all want to share beautiful things; experience joy, laughter, love; and experiment, together.

And if there is a fundamental difference between the way people perceived the world around them in the past and the way they perceive it at present, then it is perhaps best identified as follows: in the past, activism was coupled with optimism, while today activism requires pessimism.

Constant communication is not something that gets in the way of real work; it has instead become totally intertwined in how this work actually gets done — preventing easy efforts to reduce distractions through better habits or short-lived management stunts like email-free Fridays. Real improvement, it became clear, would require fundamental change to how we organize our professional efforts. It also became clear that these changes can’t come too soon: whereas email overload emerged as a fashionable annoyance in the early 2000s, it has recently advanced into a much more serious problem, reaching a saturation point for many in which their actual productive output gets squeezed into the early morning, or evenings and weekends, while their workdays devolve into Sisyphean battles against their inboxes — a uniquely misery-inducing approach to getting things done.

The world without email referenced in the title of this book, therefore, is not a place in which protocols like SMTP and POP3 are banished. It is, however, a place where you spend most of your day actually working on hard things instead of talking about this work, or endlessly bouncing small tasks back and forth in messages.

We were the people who were not in the papers. We lived in the blank white spaces at the edges of print. It gave us more freedom.
We lived in the gaps between the stories.

An empty envelope that is sealed contains a secret.

I put things down on sheets of paper and stuff them in my pockets. When I have enough, I have a book.