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Attend any conference on telecommunications or computer technology, and you will be attending a celebration of innovative machinery that generates, stores, and distributes more information, more conveniently, at greater speed than ever before, To the question “What problem does the information solve?” the answer is usually “How to generate, store and distribute more information, more conveniently, at greater speeds than ever before.” This is the elevation of information to a metaphysical status: information as both the means and end of human creativity. In Technopoly, we are driven to fill our lives with the quest to “access” information. For what purpose or with what limitations, it is not for us to ask; and we are not accustomed to asking, since the problem is unprecedented. The world has never before been confronted with information glut and has hardly had time to reflect on its consequences (61).

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Technopoly is to say that its information immune system is inoperable. Technopoly is a form of cultural AIDS, which I here use as an acronym for Anti-Information Deficiency Syndrome. This is why it is possible to say almost anything without contradiction provided you begin your utterance with the words “A study has shown …” or “Scientists now tell us that …” More important, it is why in a Technopoly there can be no transcendent sense of purpose or meaning, no cultural coherence. Information is dangerous when it has no place to go, when there is no theory to which it applies, no pattern in which it fits, when there is no higher purpose that it serves. Alfred North Whitehead called such information “inert,” but that metaphor is too passive. Information without regulation can be lethal.

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information is simultaneously a relationship,
an action, and an area of shared mind. What it isn't is a noun.
Information is not a thing. It isn't an object. It isn't something that,
when you sell it or have it stolen, ceases to remain in your possession. It
doesn't have a market value that can be objectively determined.

With the rise of Technopoly, one of those thought-worlds disappears. Technopoly eliminates alternatives to itself in precisely the way Aldous Huxley outlined in Brave New World. It does not make them illegal. It does not make them immoral. It does not even make them unpopular. It makes them invisible and therefore irrelevant. And it does so by redefining what we mean by religion, by art, by family, by politics, by history, by truth, by privacy, by intelligence, so that our definitions fit its new requirements. Technopoly, in other words, is totalitarian technocracy.

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Intellectuals and manufactured problems

The greater a persons knowledge of political and economic facts, the more sensitive and vulnerable is his judgment. Intellectuals are most easily reached by propaganda, particularly if it employs ambiguity. The reader of a number ol newspapers expressing diverse attitude — just because he is better informed - is more subjected than anyone else to a propaganda that he cannot perceive, even though he claims to retain free choice in the mastery of all this information. Actually, he is being conditioned to absorb all the propaganda that coordinates and explains the facts he believes himself to be mastering. Thus, information not only provides the basis for propaganda but gives propaganda the means to operate; for information actually generates the problems that propaganda exploits and for which it
pretends to offer solutions. In fact, no propaganda can work until the moment when a set of facts has become a problem in the eyes
of those who constitute public opinion. At the moment such problems begin to confront public opinion, propaganda on the part of a government, a party, or a man can begin to develop fully by magnifying that problem on the one hand and promising solutions for it on the other. But propaganda cannot easily create a political or economic problem out of nothing. There must be some reason in reality. The problem need not actually exist, but there must be a reason why it might exist.

Shaw once remarked that all professions are conspiracies against the laity. I would go further: in Technopoly, all experts are invested with the charisma of priestliness. Some of our priest-experts are called psychiatrists, some psychologists, some sociologists, some statisticians. The god they serve does not speak of righteousness or goodness or mercy or grace. Their god speaks of efficiency, precision, objectivity. And that is why such concepts as sin and evil disappear in Technopoly. They come from a moral universe that is irrelevant to the theology of expertise. And so the priests of Technopoly call sin “social deviance,” which is a statistical concept, and they call evil “psychopathology,” which is a medical concept. Sin and evil disappear because they cannot be measured and objectified, and therefore cannot be dealt with by experts.

In a non-traditional culture such as ours, dominated by technology, we value information far more than we do wisdom. But there is a difference between the two. Information involves the acquisition, organization, and dissemination of facts; a storing-up of physical data. But wisdom involves another equally crucial function: the emptying and quieting of the mind, the application of the heart, and the alchemy of reason and feeling.

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